After the decision to extend the five-story building liquidation program was approved, the residents of the capital had many questions about the timing and sequence of its implementation. And the schedule for the demolition of houses for renovation has become the most discussed topic among Muscovites. Where can you get the most complete information about the upcoming work?
In connection with the latest changes in Federal Law No. 141, information may be updated. Read the article to the end, if you have any questions, call 8(499)346-75-28 and a lawyer will advise you for free!
The Active Citizen Internet project is a useful service for Moscow residents. It gives each citizen the opportunity to participate in the life of the capital by voting for or against the issues raised for discussion. The subject of voting, as a rule, is the feasibility of current innovations: improvements and changes in urban infrastructure, information services and other areas of urban recreation and life. With the help of the project, it is also possible to evaluate the events held in Moscow and even find missing people.
You can learn how to implement all this in practice and complain about the current problems of the city by studying and analyzing the capabilities of the site, or simply read the instructions below.
The Active Citizen Internet portal was created by the Moscow Government on behalf of Mayor Sergei Sobyanin. This is a project for active residents of the city who want changes for the better. With its help, you can influence the life of the city, improving the condition of parks, influencing the operation of transport, parking lots, medical institutions, schools, kindergartens, etc. Since its launch, more than 1.5 million participants have been registered on the site and about 67 million opinions of citizens have been accepted. Issues important to the city are brought up for discussion on a weekly basis. Every registered user can take part in voting.
How to write on the Active Citizen portal
In order to interest residents and involve them as much as possible in the management of the city, a system of incentives was developed. For participating in voting, there are points that can eventually be exchanged for services from the city, namely:
How to email Active Citizen
You can leave feedback about the project on the official website http://ag.mos.ru in the “Feedback” section, the entrance to which is located at the bottom of the page.
Feedback form on the Active Citizen website
Voting for school holidays
In order for the residents of the capital to have the opportunity to show their civic activity without leaving their homes, the Active Citizen website was developed and put into operation. With the help of this service, any resident of Moscow has the opportunity to participate in the life of the city by expressing their opinion or by voting for or against the issues put up for discussion. Often the most relevant topics are innovations, namely the feasibility of introducing them. The range of topics covered on this site is very diverse and includes such issues as:
The article will consider the procedure for using this service from a practical point of view.
Consideration of this issue should begin by specifying the main parameters of this project.
It should be noted that most often the initiators of issues submitted for discussion are the Moscow City Duma. In order for the question of a resident of the capital to have the opportunity to get into general discussion, he needs to gain at least 5% of the votes of Moscow residents on the website of the Russian Public Initiative roi.ru.
General voting procedures.
As mentioned above, only registered users of the site can take part in the voting procedure. The list of topical issues is updated periodically. For a civil position, a resident of the capital has the opportunity to receive additional bonuses in the form of points. In the future, these points can be exchanged for various discounts and gifts, such as:
In order to be able to receive these bonuses, a citizen must do the following:
The procedure for passing the registration procedure.
All citizens who wish to show their civic position must go through the registration procedure on the portal. Without this action, participation in the Active Citizen project is not possible. This procedure includes two stages, namely:
Important! The registration procedure is available only to those citizens who have a SIM card of a Russian mobile operator, while the phone number does not have to be Moscow.
Procedure for taking part in surveys.
The procedure for voting often follows a standard pattern and looks like this:
Users of the Active Citizen website can also participate in the discussion of issues of high legal significance. But for this they will need to go through an authorization through a profile on the public services portal (gosuslugi.ru). An important condition is the presence in this profile of passport data, information on registration of residence and SNILS.
The procedure for obtaining bonus points.
As already mentioned, account holders receive bonus points for participating in surveys. Consider what other actions can be rewarded for:
How to file a complaint about a problem.
The Active Citizen Project is not intended for filing complaints. However, this action can be carried out using the portal “Our city of Moscow”. It is on this site that residents of the capital have the opportunity to notify the city authorities about the current situation. Consider the procedure for performing this action.
In case of difficulties or technical problems with the portal user, he has the opportunity to contact the technical support service using the feedback form. Using the same communication channel, the site administration sends wishes and recommendations regarding the quality of GOROD work. MOS. RU.
In addition to the web portal, write a complaint using GOROD. MOS. RU is also possible through a mobile application available for iOS, Android and Windows Phone. Download links are located at the bottom of the site.
Common mistakes on a given topic.
Mistake #1. Questions that are submitted for discussion on the Active Citizen website are asked exclusively by city authorities. In order for the question of a resident of the capital to have the opportunity to get into general discussion, he needs to gain at least 5% of the votes of Moscow residents on the website of the Russian Public Initiative roi.ru.
Topical questions on a given topic.
Answer: To register, a citizen must do the following:
Question #2. What can I exchange the bonuses received on the Active Citizen website for?
Answer: Points can be exchanged for various discounts and gifts, such as:
More about the project
Active Citizen was first launched on May 21, 2014. The initiator of the project was the Government of Moscow, and the Department of Information Technologies of the city brought this idea to life. In less than a year, the number of registered users on the site exceeded 1 million (currently their number is twice that).
In order to monitor the implementation of the decisions made by the citizens, the city authorities announced the creation of a specialized association of volunteers.
The principle of the portal is as follows:
The issues put forward by the Moscow City Duma become the subject of voting. Polls of citizens can be considered by the Active Citizen only after they collect at least 5% of the votes of Moscow residents on the website of the Russian Public Initiative roi.ru.
The project portal periodically posts topical questions or surveys, in which its registered users are invited to participate. In addition to the opportunity to influence the decisions of the city administration and evaluate their implementation, participants in electronic referendums are offered pleasant bonuses in the form of free parking hours, visits to cultural events in the capital and useful souvenirs.
To use these privileges, a citizen must follow the instructions:
Every active citizen must complete the registration procedure on the site. Without this access to voting will be closed.
To do this, follow these steps:
Next, the registered user is asked to fill out an electronic form.
This item is optional, but brings additional benefits to the account owner:
The procedure can also be done through a mobile application available for download on Google Play, App Store and Windows Phone Store. The algorithm of actions in this case will be identical to registration through the site.
One of the main conditions for registration is the presence of a SIM card from a Russian mobile operator, while the phone number does not have to be Moscow.
To participate in the survey, you must click on one of the active offers. An e-referendum participant will see an explanation of the essence of the question posed and a list of available answers. Among them, you must select one (unless otherwise specified by the rules of a particular voting) and be sure to click “Finish voting”. Otherwise, the vote will not be counted.
The answer options are selected in such a way that every active citizen can participate in the survey, regardless of their interest in this topic and the presence of their own competent opinion (in most votings, the answers are “Difficult to answer”, experts should be involved in the assessment”, etc.).
Such a position is useful for identifying the range of interests of residents and helps the Government to analyze the general mood of citizens regarding the direction under consideration. And for the participants themselves, this is an additional opportunity to receive points on a bonus account.
Also, in some questions, users are asked to express their personal opinion, different from the standard answers offered by the administration.
Users of the site “Active Citizen” have the opportunity to participate in the discussion of issues of high legal significance. But for this they will need to go through an authorization through a profile on the public services portal (gosuslugi.ru). An important condition is the presence in this profile of passport data, information on registration of residence and SNILS.
Bonus points required to receive the promotion can be accumulated as follows:
How to report a problem
Internet service “Active Citizen” is not intended for filing complaints. To do this, there is a portal “Our City of Moscow”. With its help, caring citizens can report a problem within the competence of the city authorities and receive a report on its resolution within 8 days.
The site has 27 categories for appeals, which are periodically supplemented and updated.
Complaining through Our City is easy. For this you need:
Issue notices must be reviewed before being published. According to the Unified Moderation Rules, applications containing:
will be rejected
The results of the moderation process become known within 24 hours after the complaint is filed. Notifications of rejection, as well as messages about the results of the consideration, are sent to the applicant’s email address specified during registration.
If the portal user has any questions or finds system failures, he can contact technical support via the feedback form.
Wishes and recommendations for improving the work of GOROD are sent to the site administration in the same way. MOS. RU.
In addition to the web portal, complain using GOROD. MOS. RU is possible through a mobile application available for iOS, Android and Windows Phone. Download links are located at the bottom of the site.
Video about the Active Citizen project
Working with state Internet resources, filing complaints and appeals to authorities is regulated by the following legal acts:
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Days with us
I wonder when the new project will be on the GI no one knows?
I wonder if dumps 1 and 2 are also in transit today?
good afternoon. a question for those who shopped in the Tape – if you take promics from their parents’ accounts, do they also create their own card No. 1 there, or can I just use my created one just to take their promics? thank you
We are gaining patience) They will fix it for sure. It would be nice to go to the garbage dumps, but that’s how it will turn out)
I went to AG through the app! !
City of assignments does everyone have technical work?
We will look at the garbage dumps with the eyes of a dove)
Read the last 2 pages
How is the program implemented?
There is a Public Headquarters in the capital, which was specially created to monitor the resettlement program. His work affects all stages of the project: from voting to receiving the keys to a new apartment. Headquarters staff can be asked questions about the absence of a house on the lists, the timing of the demolition or the resettlement process.
Headquarters contacts and duties
The owner or tenant of an apartment in a building that is about to be demolished can contact the public headquarters for the control of the renovation program through:
Citizens are provided with comprehensive answers to questions about the resettlement of those on the waiting list, registration to improve housing conditions (for large families and beneficiaries) or about buying additional square meters with the help of a mortgage. A separate problem is tax changes (whether the percentage of sales increases) and social infrastructure (state institutions near new quarters).
Didn’t find the answer to your question? Find out how to solve your problem – call and consult: (Moscow and Moscow region from 9:00 to 20:00). Consultations are carried out within the framework of the program free of charge.
You can contact the center in alternative ways:
The reason for the appeal is a variety of problems that arise during the move or when holding a meeting among the residents of the house.
Muscovites have the right to report violations in the course of renovation, indicating in the application their address and data for feedback. To file a claim and resolve disputes, call the legal department for advice +7 (499) 755-82-76.
What and how to clarify?
It is known that new buildings for resettlement will be built according to modern projects from monolithic structures and panels. Renovation of five-story buildings in Moscow by phone implies professional advice about the state of the current housing stock and the construction of new facilities in the vacated territory.
Public Headquarters launched 2 issues:
Operators respond to all calls, but sometimes the waiting time lasts several minutes. Be prepared for this.
The hotline is open from 10:00 to 17:00 on weekdays.
You can also get advice on our website. Applications are accepted 24/7.